Service Technician - Paul Rigby Ltd

Volvo Service Technician

Location: Stourbridge, West Midlands, United Kingdom

Salary: Competitive Salary

Type: Full-time, Permanent

About Paul Rigby Ltd

At Paul Rigby Ltd, we pride ourselves on delivering exceptional automotive service and support across the West Midlands. Our commitment to quality and customer satisfaction has made us a trusted name in the industry. We are looking for a skilled and motivated Service Technician to join our dedicated team in Stourbridge, where you will play a key role in maintaining and enhancing our reputation.

Role Overview

As a Service Technician, you will be responsible for diagnosing, servicing, and repairing a wide range of vehicles, ensuring they meet safety and performance standards. This role is pivotal to our ongoing success and offers you the opportunity to develop your skills within a supportive and dynamic environment.

Key Responsibilities

• Perform thorough vehicle inspections, identifying faults and defects accurately.
• Carry out routine maintenance and repairs, including brakes, engines, transmissions, and electrical systems.
• Utilise diagnostic equipment effectively to troubleshoot and resolve vehicle issues.
• Ensure all work complies with health and safety regulations and manufacturer specifications.
• Maintain accurate service and repair records for each vehicle serviced.
• Work collaboratively with the service team to meet daily targets and customer expectations.
• Communicate clearly with customers and colleagues about vehicle issues, repairs, and estimated timescales.
• Keep up to date with industry developments, new technologies, and manufacturer training.

Qualifications & Experience

• NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair or Automotive Engineering.
• Strong diagnostic and fault-finding skills with hands-on experience using diagnostic tools.
• Good understanding of current automotive systems, including hybrid and electric vehicles.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team, managing workload efficiently.
• Full UK driving licence.

Benefits

• Competitive salary package reflecting your skills and experience.
• Opportunities for ongoing training and career development.
• Supportive working environment with a strong team ethos.
• Company pension scheme.
• Generous holiday entitlement.
• Access to modern workshop facilities and equipment.

Why Join Us?

Joining Paul Rigby Ltd means becoming part of a company that values expertise, dedication, and professionalism. We provide the tools and support you need to excel in your career, with a clear path for progression. If you are passionate about automotive technology and customer service, this is the perfect role for you.

How to Apply

If you are ready to take the next step in your career and contribute to a company that cares about its people and customers, please submit your CV and a covering letter outlining your suitability for the role.

Paul Rigby Ltd is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of background.

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